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Evidence Guide: SISXIND009 - Respond to interpersonal conflict

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SISXIND009 - Respond to interpersonal conflict

What evidence can you provide to prove your understanding of each of the following citeria?

Prevent interpersonal conflict situations.

  1. Establish and maintain positive working relationships with others to minimise risk of conflict situations.
  2. Recognise and monitor interpersonal conflict triggers to identify interpersonal conflict risks.
  3. Assess interpersonal conflict risks and implement risk control strategies to prevent interpersonal conflict situations.
Establish and maintain positive working relationships with others to minimise risk of conflict situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and monitor interpersonal conflict triggers to identify interpersonal conflict risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess interpersonal conflict risks and implement risk control strategies to prevent interpersonal conflict situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to interpersonal conflict situations.

  1. Monitor interpersonal interactions to identify interpersonal conflict situations.
  2. Recognise and report interpersonal conflict situations outside scope of responsibility.
  3. Assess interpersonal conflict situations within scope of responsibility to identify and select interpersonal conflict resolution strategies.
  4. Implement interpersonal conflict resolution strategies to defuse and resolve interpersonal conflict situations.
Monitor interpersonal interactions to identify interpersonal conflict situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and report interpersonal conflict situations outside scope of responsibility.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess interpersonal conflict situations within scope of responsibility to identify and select interpersonal conflict resolution strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement interpersonal conflict resolution strategies to defuse and resolve interpersonal conflict situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reflect on interpersonal conflict resolution, prevention and response.

  1. Seek feedback from others to identify areas to improve own interpersonal interactions and interpersonal conflict response.
  2. Reflect on own interpersonal interactions and interpersonal conflict response to identify areas for improvement.
  3. Analyse findings and incorporate learnings in future interpersonal interactions and interpersonal conflict response.
Seek feedback from others to identify areas to improve own interpersonal interactions and interpersonal conflict response.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reflect on own interpersonal interactions and interpersonal conflict response to identify areas for improvement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse findings and incorporate learnings in future interpersonal interactions and interpersonal conflict response.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge